Frequently Asked Questions2022-11-22T13:25:53-07:00

Frequently Asked Questions

When is check-in?2022-11-21T11:02:37-07:00

Check-in is at 4:00pm.

When is check-out?2022-11-21T11:02:28-07:00

Guests must check out before 11:00am.

What If I Arrive After-Hours?2022-11-21T11:02:09-07:00

Our front desk is staffed from 7:00am – 11:00pm. Please contact us immediately if you plan on arriving after 11 pm – our front doors will be locked.

Are pets permitted?2022-11-21T10:54:40-07:00

Yes, we allow dogs at our property! If you are bringing a pet, all animals must be declared upon arrival. Pet fees are $25 per night. Guests are responsible for any extra cleaning or fees for damage caused by pets. You may not leave your pet unattended in the room for any length of time. All guests with pets must also sign a hotel pet agreement upon arrival. View our Pet Policy here.

Is smoking allowed?2022-11-21T10:53:33-07:00

We do not allow smoking in the hotel. Please smoke in designated smoking areas outside away from the building.

Is there laundry onsite?2022-11-21T10:53:39-07:00

Yes, we have coin-operated laundry available onsite.

What is the parking situation?2022-11-21T10:53:43-07:00

We have free parking available at the hotel. We are not responsible for your vehicles. Click here to check out other available amenities.

Is there Uber/Lyft?2022-11-21T10:53:46-07:00

In our small mountain town, Uber and Lyft are not available. Please plan accordingly.

Is food available?2022-11-21T10:51:22-07:00

We have some grab-and-go breakfast options available to our guests at the Morning Star Market. Our onsite restaurant, The Million Roadhouse, is open daily and has additional food to purchase.

What is the closest airport?2022-11-21T10:51:18-07:00

Montrose (MTJ) is the closest commercial airport. It is located 35 minutes from our hotel. Shuttles can be booked on their website – click here for more details about flights and transportation.

How far is MTN Ridgway Lodge from skiing?2022-11-21T10:51:15-07:00

The world-class Telluride Ski Resort is a scenic 50-minute drive from our hotel, and we are an hour away from the Silverton Mountain Ski Area and heli-skiing.

Is there anything to do in the winter aside from skiing?2022-11-21T10:51:11-07:00

Yes, we have plenty of outdoor family-friendly activities, ranging from ice climbing to Nordic skiing. Click here for more information about local winter attractions.

Are you near hot springs?2022-11-21T10:51:05-07:00

Yes! The Orvis Hot Springs (clothing optional) are just down the road and the Ouray Hot Springs (family-friendly) are 15 minutes away.

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